Chamber Master Template

Dean of Student Affairs

Coconino Community College
Job Description
Open until Filled with the First Application Review on June 17, 2019

Reporting to the Provost, the Dean of Student Affairs serves as the College's Chief Student Affairs Officer (CSAO) and provides leadership in directing and managing Student Affairs and its programs and functions – including recruitment, admissions, high school programs (dual and concurrent enrollment), registration & enrollment services, academic & career advising, student life, disability resources, TRIO programs, orientation, First Year Experience, the REACH student support program, the CCC2NAU cooperative, intramural and intercollegiate athletics, international student services, housing coordination, etc. Leads the College's recruitment efforts and plays a significant role in retention activities. Serves as the student conduct officer and Title IX coordinator for the College. Cooperates closely with Academic Affairs and Business Services in achieving the strategic and operational goals of the College throughout Coconino County. Embraces and embodies the core values of the College. This position is a full-time, 12 month, benefits eligible position.
Essential Duties and Responsibilities:
  • LEADERSHIP: Leads Student Affairs effectively by establishing goals and tactics that align with and support the College's strategic plan and executive priorities. Identifies areas for growth and improvement within Student Affairs by staying current with research and best practices in Student Affairs and by continually evaluating internal Student Affairs practices and changes in the environment and student needs. Ensures that goals, tactics, and improvement plans are implemented in a timely and consistent manner and allocates necessary human and fiscal resources to do so. Leads the development and implementation of policies and procedures for Student Affairs. Provides input, feedback, and assistance to other areas of the College when growth opportunities extend beyond Student Affairs.
  • PERSONNEL MANAGEMENT: Directly supervises a team of Student Affairs directors, managers, and coordinators. Responsible for hiring and training direct reports and for providing ongoing training, development, and support for these individuals and, indirectly, to their staff. Conducts performance evaluations and carries out corrective actions when necessary. Works closely with Human Resources in advertising, hiring, onboarding, training, and managing personnel.
  • BUDGET MANAGEMENT: Responsible for management and appropriate use of all funds to include developing, monitoring, and approving budgetary expenditures. Complies with College, state, and federal requirements in purchasing and other fund expenditures. Works with CCC Foundation and other relevant groups to seek out additional funding sources, including grants and donations, to support Student Affairs projects and priorities. Provides or arranges for budget and finance training for direct reports.
  • PROGRAM MANAGEMENT: Collaborates with direct reports to manage the full range of Student Affairs programs– including recruitment, admissions, high school programs (dual and concurrent enrollment), registration & enrollment services, academic & career advising, student life, disability resources, TRIO programs, the REACH student support program, the CCC2NAU cooperative, intramural and intercollegiate athletics, international student services, housing coordination, etc. Manages both in-person and online services. Works with Academic Affairs, Financial Aid, and the CCC Foundation on scholarship and grant programs, including managing College nominations for All Arizona Academic Team scholarships. Administers student conduct and disciplinary actions or facilitates their handling by other staff in Academic & Student Affairs. Ensures student confidentiality and due process are followed.
  • COLLABORATION: Serves as a liaison between Student Affairs and internal and external departments, groups, agencies, and individuals to
  • maintain partnerships and share information. Works with Student Affairs staff and outside agencies to refer students to counseling and guidance agencies and other community support providers. Coordinates advising processes with Lead Faculty, other faculty, and with academic leadership. Implements all services as teaching and learning opportunities consistent with principles of a learning college. Develops and presents workshops and orientations related to Student Services issues for special needs groups, eligible participants, faculty, staff, and students, as individuals or in groups. Manages CCC2NAU partnership in collaboration with CCC and NAU administration and staff.
  • COMMUNICATION: Responsible for timely publishing and updates of all publications overseen by the area, including the Student Handbook, and student code of conduct, various web pages, community referral lists, etc. Works with staff to provide accurate and complete information on the web as well as in person. Serves as the primary liaison between Student Affairs and other areas of the College, including Academic Affairs, the Business Office, Marketing, etc. Ensures that activities and events originating in Student Affairs are coordinated with other College units and included on the master calendar and other publications. Communicates needs of Student Affairs in a complete and timely way and informs staff in Student Affairs of things happening in other parts of the College and external environment that are relevant to their work.
  • INCLUSIVITY: Works directly with the Executive Director of Human Resources and the Provost to ensure that all students and employees are fully included and provided with a safe, welcoming, and nurturing environment at the College. Helps to cultivate work and learning environments that encourage and support diversity; assists with identifying and rectifying areas where the College is lacking in multiculturalism or minority support. Leads inclusivity efforts within Student Affairs.
  • COMPLIANCE: Works with the College compliance officer and Executive Director of Human Resources to manage programs for drug and alcohol prevention, rape awareness and prevention, and others as required by Clery Act or by the College. Serves as the College's student Title IX officer. Provides or obtains annual assessment of the effectiveness of prevention and awareness programs.
  • OUTREACH: Represents the College on relevant local, statewide, and national committees and boards such as local social service and mental health workgroups, the statewide articulation and advising task force, Chief Student Affairs Officer committee, state and regional student affairs organizations and other groups related to department goals and objectives.
  • Performs other duties as assigned.
Knowledge, Skills and Abilities:
  • Knowledge of academic and career advising theories, systems, and best practices.
  • Demonstrated expertise with student affairs software and technologies, including those related to recruitment, admissions, advising, and student success.
  • Direct experience with student information systems such as Banner, PeopleSoft, Colleague, Jenzebar, etc.
  • Skill in supervising and training others, in organization, and in effective business and interpersonal communication.
  • Ability to coordinate activities with groups and plan in a team environment.
  • Demonstrated proficiency in program management, including planning and managing budgets.
  • Strong leadership and managerial skills.
  • Knowledge of best practices in student conduct and experience with Title IX.
  • Excellent interpersonal skills that are adaptive to the wide variety of cultures, ages, and other characteristics of our student, staff, and faculty.


Minimum Qualifications:

Bachelor's and 6 years or Master's and 4 years of directly related full-time experience, or any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be considered.


  • Full-time work experience at a community college.
  • Full-time work experience in academic and career advising, student development, student life, housing and residential life, or related field.
  • Direct experience with registration, academic records, academic scheduling, and/or enrollment services.
  • Demonstrated expertise with student information systems (Banner, DegreeWorks, EnrollmentRx, etc.) and business process analysis.
  • Experience with a variety of student programs including student athletics, student housing & residential life, and international student affairs.
Contact Information