Chamber Master Template

Health Coach

NACA, Inc.
Job Description

Essential Duties

  • Using motivational interviewing strategies, educates patients and the public regarding chronic disease prevention and chronic disease self-management. Also provides support for behavior change through the use of brief action planning, self-management support (SMS), and self-management education.
  • Enhances health and wellness understanding by addressing language and health literacy barriers.
  • Provides culturally sensitive health and wellness communication.
  • Teaches skills such as problem solving, realistic goal setting, and action planning utilizing the Healthy Heart, Balancing Your Life in Diabetes, and/or Lifestyle Balance curricula.
  • Previews the daily clinic schedule to identify potentially high risk patients, including high risk diabetic patients, patients due for age specific health screenings, and the newly diagnosed or those with poorly controlled diabetes.
  • Conducts brief focused SMS teaching in the exam room using problem-solving, goal-setting, teach back, or action planning techniques.  If the patient needs more time, the Health Coach can take him/her to a separate office area.
  • Coach patient(s) on establishing meaningful healing relationships with family members.
  • Emphasizes a team and integrated approach with NACA staff in regard to promoting good health and employee wellness including appropriate use of the NACA Wellness Center.
  • Establishes and maintains relationships internally and externally; including with NACA health providers and other community agency staff for referral and networking purposes.
  • Seeks collaborative opportunities and strives to establish meaningful partnerships with outside organizations in efforts to generate revenue for the NACA Wellness Center.
  • Performs other duties as assigned.

Minimum Requirement

Bachelor’s degree in Public Health or Human Services related field. One (1) to three (3) years of experience in chronic disease education, health coaching, and/or public health related field, preferably in a health care setting. Class I Fingerprint Clearance required. Current CPR and First Aid certification required. Current valid Arizona Driver’s License preferably with no moving violations in the last 24 months.

Knowledge, Skill and Abilities

  • Knowledge of teaching/learning principles and concepts, and/or behavior change models to facilitate an individual’s self-management skills with their chronic disease.  
  • Diabetes competencies, knowledge, and skills (with glucometer, insulin starts, foot exams, etc.).
  • Capacity to work with interdisciplinary care team to tailor interventions to individuals using self-management education.
  • Ability to multitask and provide chronic disease support and care in a culturally-competent manner with adults and families.  
  • Strong skills in communication, preferably strong interpersonal skills as applied to interactions with staff, supervisor, patients, community, and other agencies, sufficient to exchange or convey information.

*Must complete and submit an NACA, Inc. Employment Application, Letter of Interest and Resume.  Application can be obtained through website Any question, please contact Human Resources at (928)526-2968.

Employer exercises EEOC and Indian preference in accordance with the Indian Preference Act (Title 25, US Code, Sections 44-46, 472 and 272).  If you wish to exercise Indian Preference and you are a registered member of a federally or state recognized tribe, attach copy of tribal Certificate of Indian Blood (CIB).

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